AI and Business Systems Intern - Summer 2027

Grand Rapids, MI
9/23/2026
Grand Rapids, MI
20.00 Hourly
Internship

This position is expected to work 40 hours/week, running 5/17 through 8/13

The AI and Business Systems Intern will support the Business Systems team by building AI tools and documenting business processes. This role offers hands-on experience with Microsoft Copilot, process improvement, and the systems that support a manufacturing company.

Essential Duties and Responsibilities

  • Design, build, and test 1-2 Microsoft Copilot agents that help employees work more efficiently
  • Meet with employees across departments to understand their needs and gather requirements for agent development
  • Map current business processes for open Business Systems projects, documenting each step, handoff, and system involved
  • Identify gaps, inefficiencies, and opportunities for improvement in existing processes
  • Create clear process maps, flowcharts, and supporting documentation
  • Assist with testing new systems and features to confirm they work as intended
  • Explain technical concepts in plain language to non-technical team members
  • Present project progress and final results to the Business Systems team and Leadership
  • Coordinate other projects as assigned by the Business Systems Manager

Job Requirements

  • Currently pursuing a degree in Information Systems, Computer Science, Business, Industrial Engineering, or a related field
  • Interest in AI tools and how they can improve the way people work
  • Familiarity with Microsoft 365
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Self-motivated and comfortable learning new tools independently